Last Updated: April 4, 2026
Welcome to our Food Delivery App. These Terms and Conditions ("Terms") govern your use of our mobile application, website, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms. 🍔📱
You must be at least 18 years old to use the Service. If you are under 18, you may use the Service only with the supervision and consent of a parent or legal guardian.
To access certain features, you may be required to create an account.
You agree to:
Provide accurate and complete information
Keep your login credentials secure
Be responsible for all activity under your account
Notify us immediately if you believe your account has been accessed without permission
We reserve the right to suspend or terminate accounts containing false, misleading, or incomplete information.
When you place an order through the Service:
You agree that all order details are correct before confirming
Orders are subject to restaurant availability and acceptance
Estimated delivery times are approximate and may vary due to weather, traffic, restaurant delays, or other circumstances
Once an order is confirmed, it may not be cancelled unless allowed under our cancellation policy
We are not responsible for delays caused by events beyond our control. 🚚
All prices displayed in the Service are subject to change without notice.
The total amount payable may include:
Food charges
Delivery fees
Taxes
Packaging charges
Service fees
Payments may be made using available payment methods such as credit card, debit card, UPI, net banking, wallet, or cash on delivery.
You authorize us to charge the selected payment method for your order.
Orders can only be cancelled before the restaurant starts preparing the food
Cancellation requests made after preparation has started may be denied
We may cancel your order if:
The restaurant is unavailable
The ordered items are out of stock
Delivery is not possible to your location
There is suspected fraud or misuse
Refunds may be issued in the following situations:
Payment was charged but the order was not delivered
The wrong order was delivered
The order was cancelled by us or the restaurant
Duplicate payment was made
Approved refunds will be processed within 5–10 business days. 💳
You agree not to:
Use the Service for unlawful purposes
Provide false delivery information
Misuse coupons, discounts, or promotional offers
Harass, abuse, or threaten restaurant staff, delivery partners, or customer support
Attempt to disrupt or interfere with the Service
Violation of these rules may result in account suspension or permanent ban.
We try to ensure that menu items, descriptions, pricing, images, and availability are accurate. However:
Restaurants are responsible for their own menu and product information
Actual food appearance may differ from images
We do not guarantee that all information is always complete or error-free
If you have allergies or dietary restrictions, please contact the restaurant directly before placing your order. 🌶️🥗
You are responsible for providing a correct and accessible delivery address.
If the address is incorrect, incomplete, or inaccessible:
Delivery may be delayed
Additional charges may apply
The order may be cancelled without refund
Promotional codes and discounts:
Are valid only for a limited time
May have specific conditions or minimum order values
Cannot be exchanged for cash
May be cancelled or modified at any time
We reserve the right to reject any promotional code used fraudulently or in violation of these Terms. 🎉
All content available through the Service, including:
Logos
Text
Images
Graphics
Software
App design
is owned by us or our licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or modify any part of the Service without prior written permission.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information in accordance with the Privacy Policy.
To the maximum extent permitted by law, we are not liable for:
Indirect or incidental damages
Loss of profits or data
Delayed or failed deliveries
Food quality issues caused by the restaurant
Loss resulting from unauthorized access to your account
Our total liability for any claim related to the Service shall not exceed the amount paid by you for the affected order.
We may suspend or terminate your access to the Service at any time if you:
Violate these Terms
Engage in fraudulent activity
Misuse the platform
You may stop using the Service at any time by deleting your account.
We may update these Terms from time to time. Updated versions will be posted in the app or website.
Your continued use of the Service after changes are posted means that you accept the revised Terms. 🔄
These Terms shall be governed by and interpreted in accordance with the laws of your local jurisdiction.
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the local courts.
Thank you for using our Food Delivery App! 🍕✨
